Privacy and terms
We care about the privacy of our customers and your trust in us is very important to us, so in order to run an online store and market ourselves in today's digital world, we need to protect information about our customers.
The Personal Data Protection Act applies to the processing and use of personal data and the supervision of the Personal Data Protection Act is carried out by the Norwegian Data Protection Authority.
1. Responsible for your personal data:
Nail Stylist Anzelika Norviliene (org. no. 916017081) is concerned with processing personal data in a reassuring and trust-inspiring way in connection with your visiting and using our website: neglbutikk.no.
This privacy policy ("Privacy Policy") contains information you are entitled to when information is collected from our websites, and general information about how we process personal data.
The purpose of this Privacy Policy is to inform you about your rights, as well as about our guidelines and procedures for processing the personal data we receive from you through your use of our websites.
The privacy policy is subject to Norwegian law and may be updated from time to time, among other things as a result of changes in current privacy legislation or because the services available on the websites are expanded or changed. We will notify you if this requires new consent from you.
Please read this statement carefully to gain a clear understanding of how we collect, use, protect or otherwise process your personal information.
2. Consent
In order to make purchases on our website, it is necessary that you give us your name, address, mobile number and e-mail. If you do not wish to provide us with such necessary information, unfortunately we cannot process orders from you.
By using services on our website, you confirm that you have read and that you understand and agree to the content of this Privacy Policy and to our processing of your personal data.
You can withdraw your consent at any time by contacting us. However, please be aware that this may lead to us no longer being able to deliver our services to you.
We are required to keep all information regarding your order in accordance with the Act on accounting, tax handling and for possible warranty/return handling. We also store the IP address used when ordering for security reasons.
If children under the age of 16 have given us personal data, we will delete the data as soon as possible. We become aware of the relationship. Guardians can contact us.
3. Data controller
Nail Stylist Anzelika Norviliene at the head of the board Anzelika Norviliene is responsible for the processing of personal data in connection with our business according to the personal data legislation currently in force. By controller is meant the person who determines the purpose of the processing of personal data and which aids are to be used. It is the controller who has overall responsibility for the processing of your personal data.
4. What personal data do we process?
Personal data means information that can be linked to a natural person, for example information about name, place of residence, telephone number and e-mail address. Processing refers to any use of personal data, such as e.g. collection, registration, compilation, storage and delivery.
By using our services on our websites and shopping in our online store, we will be able to process your personal data, including, but not limited to:
- Address;
- Username;
- E-mail address;
- Company name;
- Information about your use of Our Websites, for example your search history, which subpages are visited;
- Device types;
- Contact information;
- IP addresses;
- Purchase and payment history, including date and time, amount charged, debit credit card information and other related transaction details;
- Comments and activity log from our live chat;
- Comments and activity log from our blog;
- Mail tracking;
- Name;
- Browser settings;
- Operating system;
- Password (encrypted for us) for logging into your account with us;
- Telephone number;
- Traffic data.
5. The purpose and collection of the information:
We process personal data that you submit via forms on our websites, for example.
- Contact form or sign up for our newsletter;
- Downloading e.g. e-book, guide, template etc.;
- Purchase of products or services on our websites;
- Comment field.
We are concerned with processing personal data in a way that allows you to feel confident that information about you is treated confidentially.
We process personal data that is necessary for you to make use of our services and use our websites.
Personal data that we receive directly from you or in technical ways (for example automatic registration via our servers) use to be able to offer, monitor and analyze the use of services and the websites as well as carry out maintenance and improvements.
The purpose of our processing of your personal data is to serve your use of services and the website in the best possible way.
When you provide personal data to access our services and products, we will process your personal data to:
- Send goods to your address;
- Provide access to our products and services;
- Send out relevant information;
- Dealing with customer service;
- Offer you free tips, e-books, guides etc.;
- Provide you with information about relevant products and services.
We will not use the personal data for purposes other than those stated, unless there is express consent from you regarding use for other purposes.
6. This is how you can delete your personal data:
Information can be deleted on request by contacting our customer center on tel. 40285009 or kundeservice@neglbutikk.no
7. Disclosure of information to third parties?
The personal data is not shared with external third parties, with the exception of our subcontractors for:
PAYMENT SOLUTIONS: Klarna, Vipps.
SHIPPING AGREEMENTS: Posten, Bring.
These subcontractors can process personal data on our behalf and will only use this for the purpose of providing such services to us and we will obtain the guarantees deemed required for the protection of your personal data for that purpose.
All third parties who receive personal data from us are obliged to follow our standards for the processing of personal data or similar standards, as well as obligations arising from the privacy legislation in force at any time.
If it is required by law or there is a suspicion that an offense has been committed in connection with the use of our services, personal data we have stored about you may be handed over to public authorities.
If personal data may be subject to transfer to another organization in connection with a merger, financing, reorganization or dissolution transaction of all or part of us, we will only do this if the parties involved have entered into an agreement where the collection, use and sharing of the personal data is limited to the purposes relating to the transaction, including a provision on whether the transaction should proceed or not, and the personal data shall only be used by the parties involved to carry out and complete the transaction. If another company buys us or our business or assets, this company will have access to the personal data collected by us, and will assume the rights and obligations regarding your personal data as described in this privacy policy.
8. Third Party Links
From time to time, at our discretion, we may include or offer third-party products or services on our websites. We may also have links on our websites to other websites that are not under our control. These links are provided for informational purposes only. These third-party websites have separate and independent privacy policies. We encourage you to read the privacy policy of each website you visit. We have no responsibility for the content and activities of these websites.
9. Security
Protection of your personal data is important to us. Therefore, we do what we can to maintain and use reasonable measures for physical and technical security of offices and information storage facilities, to prevent the loss, misuse, unauthorized access, disclosure or modification of your personal data.
Your personal data is processed behind secured networks and is only accessible to a limited number of people who have special rights to such systems, and who are required to treat the personal data confidentially. We use computer systems with limited access, located in facilities with physical security measures.
We evaluate our data collection, storage and processing practices, including physical security measures, to protect against unauthorized access to our computer systems.
All payment transactions are processed via a gateway provider and are not stored or processed on our servers. In addition, all debit and credit card information you provide is encrypted via Secure Socket Layer (SSL) technology.
If an employee of ours misuses your personal data, this will be considered a serious breach for which we will be able to take disciplinary measures, including dismissal. If a person or an organization misuses personal data they have received to assist with the delivery of our services and websites, this will be considered a serious breach for which we will be able to take appropriate action, including termination of agreements between us and the individual organisation.
In the event of a discrepancy regarding your personal data, we will notify you via e-mail within 4 working days.
10. Transfer of personal data abroad
Your personal data may be transferred within the European Economic Area and other countries that the European Commission has deemed to have adequate protection of personal data on the basis of Article 45 of Regulation (EU) 2016/679. Your consent to this privacy statement represents your consent to this transfer.
11. Cookies
Cookies are used to improve your user experience and remember who you are, so that you remain logged in and your shopping experience is more tailored to you and your habits.
First-party cookies are necessary for the website to function. It is not possible to opt out of these cookies, and our processing basis for this is necessary for purposes related to the users' interests.
Third-party cookies are used for analysis, marketing and personalization of the website. Examples of this type of data are: number of visitors to the page, how the page is used, how long the visit lasts, where the users come from, which browsers are used and which keywords are used in the search function on the website.
You can choose not to accept these third-party cookies. See the browser's pages for privacy and security settings. If you choose to exclude cookies, several of the functions on the website/online store will stop working.
12. Cookies and pixels for marketing
To ensure that our marketing is perceived as more relevant and valuable, we use cookies and pixels if you give your consent for this.
This enables us to track which advertisements you have seen, which products you have shown interest in, etc.
That way, we can adapt the store to your interests, and show you relevant advertisements that suit you.
A pixel is a small code on our website that allows us to adapt external advertising to customer groups based on their interests internally on our website. We always ask for your consent for the use of pixels.
13. Your rights
You as a user of our website have, with the restrictions that follow from the privacy legislation in force at all times, the right to access your personal data and you have the right to know how it is processed. You can also demand correction, deletion and restrictions in the processing of personal data we store about you.
You can withdraw your consent at any time and all data about you will be deleted with the exception of what is required according to e.g. the Accounting Act if you are a paying customer.
14. Changes to the privacy policy
Changes may occur to this privacy policy. A revised version will then be published on the same website, with the date of revision. In the event of major changes, we will notify you via the company's official channels or to you directly.
We encourage you to review the statement regularly.
15. Contact information
If you want to request access, correction or deletion of personal data or if you have questions or requests about this Privacy Policy, our processing or wish to complain about our processing, you can contact us at:
Telephone: 40285009
E-mail: kundeservice@neglbutikk.no
Postal address: Trollveien 6A, 1358 Jar.
You also have the right to lodge a complaint with the Norwegian Data Protection Authority about any matter concerning the processing of your personal data. Contact information there is available at www.datatilsynet.no .